Case Study


The Challenge

Complex Production Requirements

Spark is an award winning creative and production agency with studios in Europe, Australia, and North America. They work with world-leading clients in the home entertainment, personal care, and luxury goods sectors such as Microsoft, Disney, Netflix, Universal Music, and Zendesk. With such a prestigious portfolio of international clients, they are trusted to create, produce and co-ordinate complex, time sensitive creative, production and distribution projects for global brands whilst ensuring significant operational efficiencies, cost savings and brand consistency. Often these projects have a ‘no-fail’ delivery deadline to synchronise with TV, press, online and instore product launches. Additionally, where international brands require global or regional product launches, they need to co-ordinate across multiple territories and ensure the frequently changing requirements of retailers and distributors are met, whilst keeping to demanding schedules. With a diverse product and service offering, Spark needed to be able to evaluate prices and make quotations accurately and quickly. In addition, they needed visibility of delivery schedules from global logistics, supply chain and replicators, as well as over 30 specialist manufacturers around the world. As such, Spark required a powerful platform for managing their international supply chain and streamline sourcing of complex, multi-part and deadline driven production requirements.
The Solution

Streamline Sourcing

Claritum enables Spark’s team of designers, specifiers, buyers, and production specialists to specify, price and order complex, multi-part client projects. Pre-approved specialist suppliers from around the world respond to requests with prices and can receive orders, ship goods and invoice through the platform. This approach gives their team visibility of each supplier bid and production option and therefore evaluate the optimum supplier or suppliers to select. As the company operate internationally, they can compare the costs of sourcing locally against buying from international suppliers. Management has comprehensive permissions and workflow controls to ensure alignment to best practice processes and the real time management information they need to ensure smooth operations, client and supplier side billing and accurate client reporting. To streamline billing, Claritum exports client sales ledger and supplier purchase ledger data on approved costs to their financial systems, for invoicing and settlement This process helps track revenues and expenditure, reduce administration time, and improve the accuracy of their invoicing processes.

maximise efficiencies and minimise administration

Claritum enables Spark to manage more client expenditure with a smaller team. As a direct result, Spark has increased service levels, shortened project timescales, improved profits, and has freed up the team to add more value to client advice. The company continues to grow their international client base, increase revenues, protect margins, and provide a great service to clients due to the efficiencies and savings provided by Claritum. Additionally, the intuitive Claritum workflow enables new or contract staff to adhere to the best practice processes at demanding times of the year. Contract staff can utilise existing templates and project workflow, select from preferred suppliers and place orders, all under the control of the management team. Claritum helps the core team to maximise efficiencies and minimise administration, avoiding errors, re-keying, time-consuming manual processes and therefore frees the team up to add more value to clients and get the best from suppliers.
Time Savings
Fewer Errors