Claritum was selected as it was the most user friendly, capable, and cost-effective solution, with the flexibility to meet the wide variety of requirements. Plus, it could readily integrate into SAP financials, ensuring a seamless operation with the organisations other processes.
A key challenge set was that tendered or historical prices from external suppliers were not to be exceeded, so the software had to allow buyers to compare spot prices and request-for-quote responses with the historical or baseline prices. It was quickly apparent that whilst initially suppliers were tempted to push prices up, Claritum ensured that buyers always had the opportunity to buy from contract rates or take advantage of available capacity in the market and buy on a spot rate. Instant and ongoing savings were made and could be reported to management via management reports created on the Claritum Solution.
Suppliers adopted the system quickly, taking benefit from the speed and efficiency with which they could now interact with the council. Plus, the Council’s internal customers saw immediate benefits of better prices, ease of interaction with suppliers and simpler processing of orders.